Emotional Intelligence

Introduction The Term Emotional Intelligence (EI) had appeared much before its first publication in a scientific peer-reviewed journal by Mayer and Salovey (1990). The Emotion to understand and reason with emotion, incorporate emotion into thought, control one's own and others' emotions, and perceive and express emotion   (Mayer, Salovey, & Caruso, 2000). A collection of talents and traits known as emotional intelligence include self-awareness, self-control, empathy, and sensitivity to the feelings of others. Many of the interpersonal abilities found in competency frameworks are covered. (Dulewicz and Higgs, 1998). Every day, we look a variety and various of challenges in the workplace or organization and company: making decisions, meeting deadlines, and completing tasks. But how often are we held back by problems caused by pressure, poor communication, and unclear objectives  ( Goleman, 1998) . The daily challenge of dealing effectively with emotions is Import...