The Advantages and Disadvantages of Emotional Intelligence in the workplace
High EI individuals who are better at expressing their thoughts, intentions, and objectives. They are more intelligent, confident, and sensitive. EI is very directly related to social skills and collaboration. It's possible that company leaders with high EI create supportive environments that boost organizational commitment, which ultimately results in success (Furnham, 2008).
Emotional intelligence can be used to
manipulate others. While this shouldn’t be on the agenda for anyone in
leadership or management, it’s important to be aware that emotionally
intelligent members of your team might use EQ to their advantage (Furnham,
2008).
Emotional
intelligence, which includes the capacity for self-motivation, restraint,
ardour , and tenacity. As we shall see, children can learn these abilities,
providing them a greater opportunity to make use of whatever intellectual
capacity the genetic lottery may have bestowed upon them (Goleman, D. 2001).
However, generally, the use of emotional
intelligence at work has a positive impact. It can increase job satisfaction
and performance through the following: (Goleman,2005).
·
Controlling stress and minimizing conflict
·
Creating smoother, easier adjustments
·
Improving communication and teamwork
·
Increasing motivation
·
Promoting a positive work environment
Above all, as a leader or manager, you’ll be
effective and respected.
Advantages of
Emotional Intelligence
Emotional intelligence provides many advantages to
professionals in project management and in their personal life.
Emotional intelligence in the workplace; (Pogrebin
& Poole, 1991)
- Helps to take
control of the conflicts.
- Creates a positive
working environment and contributes to teamwork
- Develops a common
vision among team members
- Helps to perform
successful change management
- Helps to control
stress
- Improves
communication and collaboration
Disadvantages of Emotional Intelligence
In other words, the manipulators may take advantage of the
EI in a harmful way. To secure permissions that would be rejected, for
instance, a project manager with high EI might deceive project executives,
board members, and sponsors. (Goleman,2004).
(Figure 1.1) illustrates three organizational factors that are interrelated (Goleman, 2021).
Emotional
intelligence is essential for all significant personnel decisions, including
hiring, as well as for dealing with low performers (Goleman, 2021)
References
Furnham, A. and Rosen, A. (2016)
The Dark Side of Emotional Intelligence. Psychology, 7, 326-334.
Goleman, D. (2001). THE EMOTIONALLY INTELLIGENT WORKPLACE
How to Select for, Measure, and Improve Emotional Intelligence in Individuals,
Groups, and Organizations.Jossey-Bass.
Goleman, D., 2004. What Makes a Leader?. Harvard
Bussiness Review.
Goleman, (2021)
THE EMOTIONALLY INTELLIGENT WORKPLACE How to Select for, Measure, and
Improve Emotional Intelligence in Individuals, Groups, and Organizations. Jossey
bass, san,f
Guest, D E (1997) Human resource management and performance;
a review of the research agenda, The International Journal of Human Resource
Management, 8 (3), 263–76
Agreed. Emotional intelligence (EQ) is the capacity to regulate emotions and use them in everyday activities. It is claimed that a person with a high EQ makes the best leader. It entails abilities like the capacity for impulse control, impatience control, mood regulation, the prevention of frustration, the suppression of the ability to think, empathy, and hope (Petrides KV, Furnham A 2000).
ReplyDeletethank you ranga j for your input The relationship between feeling, character, and moral impulses is key to understanding the value of emotional intelligence. Growing data suggests that basic ethical principles in life result from underlying emotional capacities (Goleman, D. 2001).
DeleteGreat article Farook and adding furthermore, . Emotionally intelligent employees tend to have a positive mindset, appear more contented, dedicated, and loyal to their profession and organisation, which in turn creates a conducive environment that effectuates improved job performances (Miao et al. 2017). Burnout at the workplace can be decreased with the ability to manage and regulate one’s emotions (Arfara and Samanta 2016). Employees with high EI levels have been found to have a lower burnout rate in performing tasks (Sanchez-Gomez and Breso 2020).
ReplyDeleteThank you Malshani Jayaneththi, Emotional intelligence (EI) is that the ability to understand, interpret, demonstrate, control, evaluate, and use emotions to speak with and relate to others effectively and constructively. Some consultants recommend that emotional intelligence is additional nessessary than I,QFfor achievement in life (Armstrong, 2014).
DeleteGreat article Farook. Emotional intelligence was first defined in 1990's by Salovey and Mayer. Concept was popularized by Goleman(1995) while suggesting four main components of emotional intelligence: Self management, Self-awareness, Social awareness, Social skills.(Michael Armstrong, 2014)
ReplyDeleteThank you Zameera Thaha, The emotional intelligence elements of self-awareness,
Deleteemotional management, empathy, relationships,
communication and personal style correspond
to competencies such as sensitivity, flexibility,
adaptability, resilience, impact, listening, leadership,
persuasiveness, motivating others, energy,
decisiveness and achievement motivation (Armstrong, 2014)